Customer Success

Working Student Customer Success (m/f/d) (Remote)

Berlin, Berlin
Work Type: Part Time

Think about how often geography determined who you work with. At Arthur Technologies, we're on a mission to revolutionize remote collaboration. By offering immersive Virtual Reality office spaces, we help teams around the world feel connected, productive, and present – no matter where they are. 


As we continue to grow, we're looking for a motivated Working Student to join our Customer Success Team and play a key role in delivering outstanding experiences for our clients.


What you will do

  • Support and expand our customer base during a period of exciting growth
    • Create VR rooms for clients to foster immersive, collaborative environments
    • Prepare and lead onboarding sessions and workshops to ensure a smooth client experience
    • Conduct user training to drive engagement and help clients get the most out of our platform
    • Respond to customer queries and provide timely, effective solutions
    • Develop engagement initiatives to deepen relationships with clients
  • Take ownership of your own area and shape your responsibilities as you grow


What you should bring

  • You’re currently enrolled in a business degree or related field
  • Strong communication skills and the ability to work well in a team
  • A high level of organization and a strong work ethic
  • Proficiency in MS Office tools and comfortable working with tech
  • Fluency in English and German, both written and spoken
  • Nice to have: Prior experience in a customer-facing role


Why you will love it

  • Help shape the future of remote work with cutting-edge VR and AI technology
  • Join a dynamic, fun, and supportive team that values creativity and collaboration
  • Expand your professional network by working with exciting, high-profile clients


How you will work

  • Fully remote: Work from anywhere – we use Arthur as our virtual office! Most of our team is based in Germany.
  • 20 hours/week commitment to fit alongside your studies

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